Owner FAQs

Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations.

Yes, we are available to be contacted through the tenant portal for any maintenance issues. General inquiries will be handled during normal business hours.

Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income.

Owners can review the lease agreement before it is signed. We prepare all of the documents you will need and use eSignature for the signing of documents.

Yes! We offer real estate sales services. If you are interested in buying or selling, we can discuss available options.

Owner disbursements are made on a regular schedule, typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for.

We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms.

Lease terms vary based on market conditions and owner preferences, but standard leases are often a year long. Other lease term options may be available upon request.

Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications. We typically ask for the security deposit to be equal to the rent amount.

We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing.

We manage a variety of property types, including single-family homes, multi-family units, condos, and commercial spaces.

Owners will get a monthly owner statement, but you always have access to view information such as maintenance issues or invoices through the owner portal. Extra reports may be available through request.

We hold the security deposit in a trust account, required by North Carolina law.